Frequently Asked Questions
Everything you need to know about our handcrafted furniture and services.
How do I care for my Stickley solid wood furniture?
To preserve the finish, dust regularly with a soft, dry cloth. Avoid using silicone-based polishes or waxes, and keep furniture away from direct heat sources or prolonged sunlight to prevent uneven aging.
What is the typical lead time for custom furniture orders?
Because each piece is built to order with meticulous craftsmanship, custom furniture typically ships within 12 to 16 weeks. Timeline estimates may vary based on fabric selection and wood species.
Do you offer White Glove Delivery?
Yes, we provide premium White Glove Delivery for all large furniture items. This includes professional transport, assembly in your room of choice, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
Stock items can be returned within 30 days of delivery in original condition. Please note that custom-made or 'Special Order' furniture pieces are non-refundable once production has begun.
Does Stickley furniture come with a warranty?
We stand behind our quality with a limited lifetime warranty on the structural integrity of our frames and a five-year warranty on finishes and mechanical parts under normal residential use.
Can I request fabric or wood finish samples?
Absolutely. We recommend ordering swatches to ensure the color and texture perfectly complement your space. You can request up to five samples through our website or visit a local showroom.